Student Guidelines for DSPS Test Taking with Accommodations

Accommodation Letters

  • DSPS accommodations can be requested for both online and in-person classes starting two weeks before the term begins.
  • Accommodation letters must be sent to instructors and confirmed by them—ideally at the start of each term—to use test proctoring and receive approved accommodations.

Need help? Review How to send Accommodation Letters (handout or video tutorial)


Test Proctoring Services

There are three test proctoring services available:


OPTION 1: In-Person Proctoring at the DSPS Test Center

Available by appointment for in-person courses/exams only.

Important Booking Requirements:

  • You must have an approved accommodation letter on file for the course
  • If your course isn’t listed in the test scheduling tool, check your Accommodation Letter status. It must say ‘Confirmed’
  • Book at least 5 days in advance of the test date. Different deadlines apply for final exams.

Schedule through the "Schedule a Test or Exam" button in the DSPS Student Portal.

Need help? Review How to Book a Test with DSPS (handout or video tutorial)

Scheduling Conflicts?

If you can't test at the same time as your class:

  1. Email your instructor to request an alternate time via SBCC campus email
  2. Forward the instructor's written approval to: dsps-testbooking@pipeline.sbcc.edu.
  3. Visit or call our office to arrange the new appointment

Late Requests:

Late requests (less than 5 days’ notice) may be submitted via the DSPS Late Test Request Form up to 1-business day prior to the requested test date during office hours only(excluding  weekends and holidays). Services are not guaranteed when booking late.

Location: Student Services Building, Room SS 250
Please review our DSPS Test Center Rules before arriving.


OPTION 2: Remote Proctoring via Zoom 

Available to DSPS students in online courses or with approved exceptions to use third party proctoring software.

  • [Starting Summer 2025] Initiate a request by submitting:


OPTION 3: Proctored Canvas Tests with Respondus

3–5 Days Before the Test:

  • Email your instructor a reminder about your DSPS test accommodations.
  • Ask about test details:
    • Format?
    • Proctoring method?
    • Time limits and availability?
    • Class test duration (so you can verify extended time)?

On Test Day:

  • Before starting, check Canvas:
    • Time Limit should reflect your extended time.
      Example: For 1.5x extended time on an 80-minute test, you should see 120 minutes.
    • Available Time should accommodate your full extended time.
      Example: An 80-minute test should not be limited to 80 minutes if you need 120.

If your extended time isn’t applied or the time window to submit the test is too short,
take a screenshot and email your instructor immediately, cc: dsps@sbcc.edu.


DSPS Proctoring Hours


Need Help?

Email: dsps-testbooking@pipeline.sbcc.edu
Call: (805) 730-4164
Visit: SS-160
Please include your name, contact info, and availability.